OUR POLICIES
At Discipline Skatestore we stand 100% behind the products we sell. We strive to offer our customers the best (online) shopping experience. That is why we believe that our store policy should be fair, clear and transparent.
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This page presents our online store policies to make it as easy and clear as possible for you and to answer any questions you may have.
Are your questions not answered on this page? Then take a look at our Frequently Asked Questions page or contact Discipline Skatestore on our contact page!
SHIPPING POLICY
We strive to process and ship orders within 1-3 business days. Shipping times and costs may vary depending on your location and chosen shipping method. Once your order has been shipped, you will receive a confirmation email.
All orders in the EU that are €150 or more free shipping.
RETURN POLICY
We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns and exchanges within 30 days of the purchase date. Items must be unused and in their original packaging for a full refund or exchange. Shipping costs for returns/exchanges are the responsibility of Discipline Skatestore. If the items are used and/or damaged, shipping costs for returns/exchanges are the responsibility of the buyer.
Please note: Products purchased through the Damaged Products page have slightly different policies. Please read this policy on the Terms & Conditions page
PRIVACY AND SECURITY POLICIES
We take your privacy seriously and will only use your personal information to process your order and provide a personalized shopping experience. We do not share or sell your information to third parties.
Your payment and personal information are always secure. Our website employs SSL (Secure Sockets Layer) encryption to ensure that your information is protected during transmission.
COOKIES POLICY
This Cookies Policy explains how our website uses cookies and similar technologies to improve your browsing experience and provide personalized services to you. By continuing to browse or use our website, you agree to our use of cookies as described in this policy.
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What are Cookies?
Cookies are small text files that are placed on your device (computer, mobile phone, tablet) when you visit our website. They are commonly used to make websites work more efficiently and to provide information to website owners.
How We Use Cookies
We use cookies for the following purposes:
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Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionalities such as adding items to the shopping cart and completing purchases.
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Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and tailor it to our users' preferences.
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Advertising Cookies: We may use third-party cookies for marketing and advertising purposes to display relevant ads based on your interests and browsing history. These cookies may track your browsing activity across different websites.
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Functionality Cookies: These cookies enable us to remember your preferences and settings, such as language or region, to provide a more personalized experience.
Your Cookie Choices
You can choose to accept or decline cookies through your web browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website and your user experience.
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Third-Party Cookies
Our website may contain links to third-party websites or services that have their own privacy and cookies policies. We do not control the use of cookies by these third parties and are not responsible for their policies.
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Changes to This Policy
We may update our Cookies Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we use cookies.
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Contact Us
If you have any questions about our Cookies Policy, please contact us with the contact form.
